News and notes from around the interweb:
The role that turnover loss of institutional memory may have played in the Southwest meltdown (WaPo)
Starting January 1, 2023 youll need 3 unique travelers t
Month: December 2022
Delta SkyMiles has been known to status match a ham sandwich. No matter what proof of your current status with another airline youd send in, theyd approve temporary SkyMiles status and a challenge to
The Southwest Airlines pilot union sent its members a note in the aftermath of their airlines meltdown, diagnosing the core issues and challenges at the company. Its a mix of correct analysis and hob
Spirit Airlines flight NK1095 from Philadelphia to Orlando on December 26 cancelled, after a delay of several hours. Passengers in the boarding area were not at all happy, and Spirit gate agents have
With the virtual shutdown of Southwest Airlines for a week, customers werent able to fly, and that means they werent able to take those last trips that would have earned their status for 2023 or taken
With the virtual shutdown of Southwest Airlines for a week, customers werent able to fly, and that means they werent able to take those last trips that would have earned their status for 2023 or taken
As 2022 winds down, Ive been thinking about what a fantastic year its been for family travel. My family has made some wonderful memories together on road trips, a cruise, domestic travel and internati
News and notes from around the interweb:
Brutal Starbucks Rewards devaluation coming in February. I stopped caring about this program when they gutted it in 2016. Now it reminds me of 7-11s program.
With the virtual shutdown of Southwest Airlines for a week, customers werent able to fly, and that means they werent able to take those last trips that would have earned their status for 2023 or taken
When you reach a million mile threshold with Delta SkyMiles, they offer you a choice of gift. Its a really nice touch, or at least it was. The program was paused during the pandemic, and just re-lau
American Airlines has (4) levels of lounge at New York JFK, and it gets confusing for passengers. Part of it is that the lounge names dont describe who has access, part of it is that the lounges are
News and notes from around the interweb:
Four ex Turkish Airlines Airbus A340s disappear to Iran
Another day in Miami.View this post on InstagramA post shared by ONLY in DADE (@onlyindade)The Southwe
Youve most likely heard about the meltdown Southwest Airlines is currently experiencing. It started with a bit of bad weather, but then the airlines antiquated software failed to dig the company out o
50 Years Ago Today Eastern Flight 401 Crashed in the Everglades. Did Cockpit Crew Haunt The Airline?
Eastern Air Lines Flight 401 departed New York for Miami on December 29, 1972. The Lockheed L-1011 crashed into the Florida Everglades. Both pilots and the flight engineer died, along with 2 out of 1
Back in the early fall Alaska Airlines committed to introducing a new, simplified award chart by the end of the year. Theyve done that and its not helpful. Alaska gives us less information, not more
Las Vegas is one of the largest cities for Southwest Airlines. And with the carrier cancelling thousands of flights every day over the holidays, many of those who happened in Vegas have been forced to
There are likely over one million passengers whose flights were cancelled by Southwest Airlines over the holidays. Airline phone systems, and customer service lines at the airport, werent made for th
In April 2020 I shared details of a new American Airlines safety video. The airline held off releasing it because of the Covid-19 pandemic. I only posted an 18 second snippet to offer a taste, lookin
Southwests IT systems lag other airlines. Their phone systems cant handle the load. And recovery from a situation where crew are out of place, where the airline doesnt always even know where crew ar
Image Credit: Air FranceWith La Première first class, your experience starts long before you step onto the plane. To start off, if youre originating in Paris, Bordeaux (BOD), Lyon (LYS), Marseille (MR