How Airlines Treat Your Checked Baggage When You Aren’t Looking

The tag line for Kevin Smith’s Clerks was, “just because they serve you doesn’t mean they like you.” Just imagine what they do behind your back! When you aren’t looking, baggage handlers have been known to ignore bags, throw bags for fun, toss them in the trash and steal from them. When a baggage handler has plenty of baggage themselves, bad things happen.

Baggage handlers working for Swissport in Melbourne, Australia were filmed slamming and throwing bags, and tossing them into the air.

According to Qantas, “The behaviour in this video is clearly not acceptable, and our contracted ground handler is conducting an urgent investigation.”

And a spokesperson for the contractor offers,

Swissport trains and manages all staff to handle customer possessions with care and diligence. The actions of staff in the video appear to have contravened those service level standards. As a result, the staff in question have been stood down pending an urgent investigation.

(HT: Ryan C. and Paul H.)

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