Emirates has instituted a ~ 20% increase in miles required for premium cabin awards on many non-stop itineraries to and from Dubai, while so far leaving connecting itineraries and fifth freedom routes unchanged, though that could change. This was done with no notice, and after already raising business class award pricing earlier this year.
The Skywards mileage calculator showing what awards should cost hasn’t yet been updated, so they tell you awards will cost one price and charge a different price.
Right now the best way to redeem for Emirates awards in business class is through Aeroplan. There’s a brief window to use the standard Aeroplan redemption chart for Emirates travel, and Aeroplan doesn’t add fuel surcharges.
Otherwise you’re usually transferring bank points to Emirates, and they’re a transfer partner of all of them. And the Skywards program was already expensive for long haul premium cabin travel, even before this year’s increases.
The change, which was first noted by Monkey Miles, is really dirty pool. A relatively low value program to begin with, Skywards is also untrustworthy, consistently making their program even lower value – by surprise though it should not come as a surprise by now.