Emirates Sells “In Home Check-In” And It’s The Dumbest Thing I’ve Ever Seen From An Airline

Nearly five years ago Emirates started selling “in home check-in” where someone comes to you, weighs and collects your baggage, and prints your boarding passes. Then last summer they started offering this complimentary to first class passengers. And it’s stupid.

  • An Emirates agent comes to you, in your home or hotel, at a reserved time.
  • This is available anywhere in Dubai or Sharjah
  • It must be booked at least 24 hours prior to departure, and can be completed any time up to 6 hours prior to departure (when it was first introduced it was available for booking up to 12 hours prior to departure)

The cost is ~ $68 and is provided by DUBZ, a subsidiary of dnata which is itself a part of the Emirates Group. This includes tagging and collection of up to 4 bags.

Here’s video showing the service in action.

View this post on Instagram

A post shared by Gulf Buzz (@gulfbuzz)

It seems like a better service would be to have your boarding passes preprinted and waiting for you at the airport, with bag tags printed, don’t spend time waiting to have them weighed unless the bags were obvious outliers. At $68 including staff time for roundtrip drives this cannot be a money maker, and it seems as though it would be cheaper to offer a more premium service at the airport.

And this doesn’t appear as though it would even save you time, having someone come inside your house and set up this machine. And you have to pre-pack, many more hours in advance.

Plus you have to wait around for the employees to show up. I do not see how this is convenient or efficient along any dimension. You’re still expected to arrive at the airport at least 90 minutes prior to flight, so it’s not like being pre-checked in and baggage dropped let’s you avoid spending time at the airport.

Related Posts

Leave a Reply

Your email address will not be published. Required fields are marked *