The month before the pandemic American Airlines lost 75,000 checked bags. Incoming CEO Robert Isom told an internal group of American employees just after that that “every lost bag is nearly $60.”
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Passport applications in the U.S. are needlessly cumbersome, involving lots of paper and the U.S. mail or getting an in-person appointment. Children under 16 actually have to appear in-person, and th
Transportation Pete Buttigieg has been jawboning U.S. airlines to do better for customers. But his complaint is that their operations have been worse than before the pandemic implicitly accepting th
The U.S. News Travel Rewards program rankings are out and they are a big ol mess, largely because the methodology they use to rank programs makes little sense which theyve known for years and havent